Sales Coach

Repipe · Paul Lindqvist

1960s galvanized pipe, low water pressure

Retired aerospace engineer. Courteous and precise, with a notebook out and questions ready.

What you know walking in

Service call. Low water pressure throughout the house, worst at the back bathroom, and rusty water after the water has sat overnight. Single-story home on a raised foundation, built in 1962. Not a member.

  • Galvanized steel water supply lines, 64 yrs
  • Copper water service line from the meter, 21 yrs
  • Cast iron drain lines, 64 yrs

What you found

  • Static pressure at the front hose bib is 64 psi. The city supply and the service line are fine.
  • The kitchen faucet flows 1.1 gallons per minute against its 1.8 rating, and the back shower drops to 0.8 when the kitchen runs. The pipe is restricting flow.
  • A 3/4-inch section removed at the water heater has an inside opening of about 0.3 inches, down from about 0.82 when new. Rust fills the rest.
  • Two pinhole leaks in the crawlspace in six years, both clamped. Galvanized pipe corrodes from the inside, so more leaks are likely.
  • Water runs brown for a few seconds after sitting overnight.

Your price book for this job

Main trunk and kitchen branch only

Replace the main trunk from the service line to the first branch tee · Replace the kitchen branch · PEX-A with expansion fittings · Permit and inspection · Bathroom and laundry branches stay galvanized

$4,600

or $115/mo

Whole-house PEX-A repipe Fits this home

All hot and cold supply lines replaced with PEX-A · New shutoff valves at every fixture · New main shutoff ball valve · Electrical bond checked and restored · Drywall openings patched and primed · Permit and inspection

$11,600

or $290/mo

Whole-house type L copper repipe

All hot and cold supply lines replaced with type L copper · New shutoff valves at every fixture · New main shutoff ball valve · Drywall openings patched and primed · Permit and inspection

$14,900

or $373/mo

The honest fit is marked. Recommend what the home needs, and only that.

Your goal

Give him the measurements behind the recommendation, compare partial, PEX, and copper accurately, and recommend the PEX repipe without overstating anything. Answer technical questions straight, including saying you will find out when you do not know.

Difficulty: Brutal

Plan you can offer

  • Summit Care Club$19.95 a month

Speak naturally. Paul hears you, reacts to how you say things, and remembers. Headphones make it feel real.